We currently support the following secure payment options on the PITAKA website:
Secure Checkout:
PITAKA does not store your credit/debit card number or personal information. All payments are processed securely through trusted third-party providers.
Confirm Your Email Address
Please ensure your email address is entered correctly.
Note: A valid email is required to receive your order confirmation and tracking updates.
Confirm Your Shipping Address:
Please double-check your shipping address for accuracy.
Important: For certain regions, additional personal information is required for customs clearance. To avoid shipping delays or failed deliveries, please include this information in the order notes or contact our customer service team as soon as possible.
Additional requirements by region:
Once your order is placed:
you’ll receive an Order Confirmation Email with your order number and full details.
You can also download your invoice from that confirmation page.
Please double-check your product model, color, and shipping address. If you spot an error, reach out to us immediately with your order number.
1. How do I apply a discount code?
Enter your discount code in the provided field at checkout and click “Apply”. The discount will be automatically reflected in the total.
2. What if my payment fails?
Please check with your card-issuing bank to ensure international transactions are enabled. Alternatively, try checking out with PayPal if the issue persists.
3. Why is the charged amount different from what I saw at checkout?
The final amount may vary slightly due to currency conversion rates and transaction fees from your issuing bank. The total charged will be based on your credit card statement in your local currency.
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