FAQs

Return & Refund

Shipping

  • When will my order be processed and shipped?
  • Do you ship worldwide? How much does shipping cost?
  • Why is my tracking information not updating?
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Return & Refund

Order

  • Why is my discount code not working?
  • Can I cancel or modify my order?
  • Why was I unable to place an order on PITAKA official website?
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Return & Refund

Refund & Return

  • Can I return or request a refund if I am not satisfied with the product?
  • Is the return or exchange free of charge?
  • How do I apply for a return or refund?
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Contact us

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For general inquiries and support, please click here to submit a support request.

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