This is my favorite watch strap out of a bunch, and it's slim enough to be worn under dress shirts.
The links take a little practice changing without losing the pins across the house, you need to keep your fingers on both sides to stop the pin from shooting away. This is easy once you get the hang of it.
Pitaka, I would suggest a couple of things. First, I feel that the clasp buttons should either have stronger springs, or be guarded so they don't get released by your clothing. I can't wear this band if I'm wearing a sweater, sweatshirt, or even long sleeve tee shirt. Otherwise I'll have the watch pop loose within a minute.
Second, please make a third (smaller)half size link for better adjustments. Per your support team, this strap doesn't handle impact or shocking/snapping weight well. If it's loose and you make quick movements with your arm, it will break at the first link, I've done it twice so far.
I feel like your customer service is amazing, and I was more than taken care of when I needed a replacement part.
It would be great if you made replacement parts available for separate purchases, I know that the links and pins are all interchangeable (apple/Samsung), can we buy extras please?
UPDATE, 5/21. Customer support once again knocking it out of the park! Thank you for your time and support, I know that my requests have been not typical. Pitaka has ALWAYS responded to my inquiries, that is tough to find these days and it makes a big difference.