Q. Can PITAKA's iPhone 15 case work with Apple’s MagSafe accessories?
A. Yes, PITAKA MagEZ case 4 series are compatible with Apple Official MagSafe accessories.
Q. Is the case anti-fingerprint?
A. Our iPhone 15 case is made with aramid fiber and processed with 3 layers of paint to ensure it's skin-friendly
and non-slip. Whether a fingerprint mark will be left depends on your hand conditions. It is not easy to leave a
fingerprint if the hand is dry. For sweaty hands, fingerprint marks may be left, but it is very easy to clean with
a cloth/Nano cotton/eraser/alcohol pad.
Q. With this case, can I charge my iPhone 15 on third-party wireless chargers?
A. PITAKA MagEZ Case 4 series are embedded with magnetic rings that do not cover the wireless charging area and
highly fit with the magnetic ring built in the iPhone 15 series. Plus, it's super slim. So if your iPhone 15
can be charged on third-party wireless chargers, it should work even with the case on.
Q. Why does magnetism seem to be weaker than in previous phone cases? For example, the iPhone 13 series.
A. Too strong a magnetic force may have a negative impact on the charging speed. We have fine-tuned the magnetic
force of the new phone case to ensure that it provides safe magnetic force while ensuring charging efficiency.
Q. Is this case compatible with Apple’s MagSafe system?
A. The case comes with built-in MagSafe magnets, which can work with the MagEZ Car Mount Pro 2 Qi2. However, due
to different protocols, it may not attach properly to Apple MagSafe accessories.
Q. Can I attach the Galaxy S24 Ultra case to PITAKA MagEZ wireless chargers?
A. Our Galaxy S24 Ultra case is compatible with PITAKA's MagEZ 2.0 ecosystem, such as MagEZ Slider 2, MagEZ Car
Mount Pro 2, and MagEZ Grip. For additional compatibility issues, please visit
https://www.ipitaka.com/pages/compatibility
Q. Is this case compatible with the Samsung wireless charger?
A. There are MagSafe-compatible magnets inside the S24 Ultra case, which can work with Qi-enabled wireless
chargers, including Samsung wireless chargers, such as EP-P6300, EP-H5300, EP-P2400, EP-NG930, EP-P5400,
EP-P1300, EP-N5200, EP-P5200, EP-P1100, EP-N6100, EP-N5100, EP-PG950, etc.
Q. Will the magnets in the MagEZ Case 4 affect the S Pen stylus sensor?
A. MagSafe-compatible magnets in our MagEZ Case 4 do not affect the use of the S Pen, screen scrolling, GPS, or
charging. However, if your Galaxy S24 Ultra case is attached with magnetic accessories like phone rings or card
sleeves, they might interfere with the signal of your S Pen. We recommend removing these magnetic accessories
before using the S Pen to ensure its smooth operation.
Q. Is the Samsung Galaxy S24 Ultra case anti-fingerprint?
A. Our Galaxy S24 Ultra case is made with aramid fiber and processed with 3 layers of paint to ensure it's
skin-friendly and non-slip. Whether a fingerprint mark will be left depends on your hand conditions. It is not
easy to leave a fingerprint if the hand is dry. For sweaty hands, fingerprint marks may be left, but it is very easy to
clean with an alcohol wipe.
